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Free Next Day Delivery

Orders are dispatched using a next working day delivery service via DPD. Orders received by 2 p.m. will be dispatched the same working day (Monday – Friday excluding bank holidays), and orders received after 2 p.m. will be dispatched the next working day. Goods will be delivered by DPD the next working day after dispatch. There is no charge for delivery.

Safe, Secure Transit

DPD offer a tracked service. You will receive an emailed tracking number when your scooter is dispatched allowing you to track delivery online. Deliveries take place between 9 a.m. and 5 p.m., and if you provide a mobile number DPD will text an approximate 1 hour delivery slot on the day of delivery. A signature is required on receipt, so please make sure someone is available to accept the delivery.

Missed Deliveries

If you are unable to accept your electric scooter when DPD attempt to deliver, they will either leave it with a neighbour or return it to the local office. A card will be posted through your letterbox with instructions on arranging a re-delivery, or advising which neighbour has signed for your parcel.

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